Ashley was super friendly from the first point of contact! The process for applying for the loan was very simple! All we had to do was provide the documents fill out a little information online and he did the rest! He event helped with finding insurance companies to create bids! I would highly recommend his services.

Ashley is very knowledgeable at what he does. He will tell you the best way possible to achieve your goal at home ownership. He answers phone calls and text messages immediately and he always kept us in the loop with what was going on during every step of the process from start to finish. He follows up and if anything arises, he lets you know in a timely manner. Ashley was very professional, very courteous and I would certainly recommend him to anyone that is attempting to secure a loan to purchase a home. I can honestly say that I never questioned his work ethic and I would absolutely use his services again if ever needed.

Ashley made the whole financing process easy. Always super fast to respond to any emails and texts. Always transparent about what was happening with the loan, and kept his word throughout. We would use him again in a heartbeat!

If I could give Ashley 10 stars, I would! As a seasoned and experienced mortgage lender, Ashley made the process so easy and smooth for us. Having purchased many homes in the past, we can speak from first-hand experience that not all mortgage qualification experiences are the same. Ashley tells you upfront what it is going to take to get into the home of your dreams. He keeps his promises and delivers exceptional customer service. He is very knowledgeable of all mortgage products and knows which one would best fit your needs. And, he is highly competitive with his rates and fees. I would highly recommend Ashley to anyone who is looking to finance a home or refinance their existing mortgage.

I cannot say enough about the great experience we had with Ashley. He was professional, friendly, courteous, prompt, thorough, flexible and extremely diligent. from our very first interaction with Ashley, I knew this was going to be a pleasure; as much a pleasure as the mortgage application can be :-). Ashley was helpful and guided us every step of the way. This was far from our first mortgage application but it was our first in North Carolina and he helped us every step of the way. we applied for a VA loan and it had been years since I had even seen my VA Lotter of Eligibility and Ashley helped take care of everything, guiding me through the process, helping me secure it quickly. He was very clear in the documentation requests and supremely responsive when we had any questions. He is a tireless worker and I often found myself exchanging emails with him REALTIME in the late evening and or wee hours of the morning. we could not ask for a better, more straightforward mortgage application process and I would most highly recommend him. I absolutely would/will use him again WITHOUT shopping around; yes, he was that good. Thank you Ashley!

Ashley was very knowledgeable and easy to work with. He let us know what he needed from us and he efficiently took care of the rest. Everything was completed on time.

Ashley helped us through our loan step-by- step. Very professional and great to work with. I highly recommend Ashley. He really seems to care about his customers.

There is no other person we would recommend, we reached out to many reputable and highly recommended people in New Hanover County and Ashley is the only one that was truly interested in assisting us with our new home purchase. He is an excellent communicator, very detailed, honest and knowledgeable of the process, and always looking out for your best interest. Without him we wouldn’t be in our new home. Our Family is forever grateful!

Ashley was always quick to respond and thorough with his responses. He never seemed to be inconvenienced by our emails or questions which alleviated our stress of the house hunting process. We highly recommend him!!

Ashley helped us with a mortgage loan to purchase our new home in Western North Carolina. I found him extremely professional in his communication and without question he set the proper expectations of what we could expect throughout the mortgage process. In a day when customer service seems lacking in many businesses it was refreshing to do business with someone who cared about the needs of the individual customer. As a former banker I would highly recommend Ashley Hales and his Resource Financial Services Compamy for anyone in search of a mortgage or home refinance. I do not believe you will be disappointed in his delivery of a quality process and product! This is the third time we have used his company and I would not hesitate to do it again as the need arises!